Financial · Bills, Balances & Payoffs

One ledger. Both sides read the same derivation.

Billed, paid, adjusted, reduced and outstanding — per matter and per provider. Not a balance somebody stored and forgot to update, but a figure folded on read from the same request log every screen uses. Exact to the cent, with no rounding anywhere.

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Five numbers
one derivation
To the cent
rendered to two decimals
Not a copy
the clinic reads this one
01The ledger

Five numbers, and where each one comes from

A matter’s money lives in three places today — the bill, the lien and the payoff — which arrive at three times and are reconciled by hand while the demand is being drafted. Here they are one ledger, per matter and per provider, and every line on it traces back to a request you can open.

01 BilledWhat the clinic charged, taken from the itemised statement they returned against your request — not retyped from a PDF into a spreadsheet.
02 PaidWhat has already been paid against those charges, including MedPay and PIP where the clinic has answered that ask.
03 AdjustedWhat the clinic itself wrote off, from their own ledger rather than from your assumption about it.
04 ReducedWhat came off in a reduction you asked for, carrying the basis you stated. The clinic sees that amount and that reason, word for word.
05 OutstandingWhat is still owed out of the recovery. It is the result of the four above, computed on read — which is why it cannot disagree with them.
Firm view
The firm side, Bills and Balances: billed, insurance paid, adjustments, client paid, reductions, outstanding and final payoff for one matter, with the blockers that keep it from being demand-ready
Clinic view
The clinic side, Billing and Balances: what the practice has billed firms on the exchange, what is outstanding, and the patient balances firms are asking it to confirm

Captured from the running build, 24 September 2026. Demonstration data — every name, matter and figure is a fixture, not a real client, clinic or balance.

02Derived, never stored

There is no balance column anywhere in this product

Every figure on this page is folded on read from an append-only log of what actually happened — requested, returned, queried, corrected, part-paid. A stored balance plus a separate audit trail gives you two records that can come apart, and the one people trust is usually the one that is wrong.

It comes from the request log

The itemised bill, the billing ledger, the balance and the payoff are all asks on the same state machine as a records request. The ledger is what those answers add up to, not a second system.

A correction never erases

Nothing in the history is overwritten. When a clinic corrects a charge, the correction is a new fact on the record and the old one is still there — which is what you need nine months later.

Your screen and theirs

The firm and the clinic are two navigations over one transaction. Where your screen records a reconciliation, the clinic sees the amount removed and the reason you gave for it.

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When a balance is disputed nine months later, the question is what happened — and the answer should be on the record rather than in somebody’s recollection.

Why every financial figure here is derived. From the Injury Docs design notes, 11 September 2026.

03Exact to the cent

No rounding anywhere in the product

Every figure is rendered to two decimals, on every screen, in every report and in every export. Rounding is where a ledger stops matching the statement it came from, and where a clinic stops believing the number on your side.

  • Per matter, and per provider within the matter.
  • The bulk order totals the same way — the whole batch to the cent before you commit to it.
  • Reports are computed from the same log the ledger reads, so a report and a matter page cannot disagree.
  • If a figure anywhere is rounded for display, the caption says that it is rounded.
See bulk ordering price a batch →
.00
Two decimals, always
Not “about eighteen thousand”. The figure a clinic can check against their own statement.
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The arithmetic is shown
Outstanding is billed less paid, adjusted and reduced — each of those openable back to the request it came from.
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Domain engines
Pricing, SLA, lien, ledger and exception rules are real code with 4,991 passing tests, counted from the build on 24 September 2026.
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No number you cannot reproduce
Every figure is computed by a rule you could check by hand. For this work, a number you can reproduce beats a number you have to trust.
04Closeout

The afternoon the case settles

A settlement is one event in your system. What it starts is a set of simultaneous conversations with different clinics, each owing a final bill, a final balance, a payoff figure and a statement of what they need before they will sign a release. Your disbursement does not wait on the slowest of them. It waits on the last one anybody remembered to chase.

The Closeout screen: final bills, final balances, payoffs and release requirements per provider, the amount held, and the do-not-disburse verdict with what each provider still owes

Captured from the running build, 24 September 2026. Demonstration data — every name, matter and figure is a fixture, not a real client, clinic or balance.

One row per clinic, each with its own clock

Final bill, final balance, payoff and release — four things owed by each clinic, tracked separately rather than as one vague “waiting on the provider”.

It re-derives nothing

What is outstanding comes from the ledger, the negotiation from the lien ladder, the ask from the request. Closeout is a question asked of those, not a fourth copy of them.

Every blocker names what would clear it

And whose desk that is on — yours, the clinic’s, or ours. Nothing is marked clear that is not, so the list can be trusted when it says the matter can disburse.

The six-week matter

The matter that sat after it settled did not have a slow provider. It had one nobody was assigned to.

05Where it shows up

The same ledger, read from four places

Bills & Balances

Every clinic’s billed, paid, adjusted and outstanding amount on one screen — per matter and per provider, derived from the request log rather than a stored balance.

Reports

Spend, fulfilment time, overdue rate and provider performance, computed from the same log every screen reads. Reports about your firm, not only about your vendors.

The Exception Center

A ledger that disagrees with the statement behind it is a finding, ranked against everything else that is wrong — not a discrepancy somebody notices during the demand.

The clinic’s billing screen

The provider side reads the same derivation from their own rail. When you reconcile, they see the amount removed and your stated reason — which is why the conversation is shorter.

Stop reconciling three documents at the worst possible moment.

Create your firm account and put the bill, the balance and the payoff on one ledger — exact to the cent, and read by the clinic at the same time you read it.

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