Find the clinic your client treated at — and know whether a records request will actually reach them before you send it.
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{{ p.reachLabel }}Knowing a clinic exists is not the same as knowing your request will land. Every listing here carries one of four reachability answers, so you find that out before you spend a week waiting.
The clinic has an Injury Docs account and works your request in their own queue. You see each state change as it happens.
Their records are held by a custodian or release-of-information vendor we can reach. The request goes there instead, and still has a clock.
No account and no partner route, so our own retrieval desk works it by phone and fax on your behalf — and logs what happened against the request.
Closed, merged or genuinely not contactable. We say so plainly rather than letting you file a request that will never be answered.
A listing also carries what that clinic costs and how long it typically takes, and whether anyone has had trouble with them before. Turnaround is shown only once we have measured it — never estimated.
Listing is free. Firms searching for where their client treated will find you, and requests arrive in a work queue instead of a fax tray — with a clock that stops while you are waiting on the firm, not while you are working.
What a claimed listing gets you